Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
clean rooms
friendly staff
too hot rooms
far from train stations
7.2/10
Very good
Rooms
7.4
Location
7.4
Service
7.0
Dining
7.6
Guest reviews
7.2/10
based on 5 reviews
7.7
7.7/10 based on 3035 reviews
Richard
United States,
March
2024
7.0/10
The hotel is ideally located right in front of the hotel, offering modern décor that exudes cheerfulness and happiness. Despite the buzz of the Oktoberfest, the rooms remained quiet and comfortable, equipped with essential amenities like a safe, hairdryer, and a mini-bar. The service was a mix of pleasant and helpful interactions, albeit with some minor hiccups. The location is convenient for quick access to the city center by car, making it suitable for a short stay or as a pitstop to Italy. The dining experience, although rated highly for quality, came at a steep price. The facilities provided were satisfactory, though with room for improvement.
Rooms
8.0
The rooms were quiet and cozy, offering a comfortable stay.
Service
7.0
The service was friendly, but there were occasional distractions that affected the overall experience.
Location
7.0
The location, while convenient for the Oktoberfest and the exhibition center, may not be the best for accessing the city easily and is more suited for specific purposes like the Messe or a short stopover.
Dining
6.0
The dining options were top-notch in quality but came at a higher price point.
Facilities
The facilities met basic needs but could use enhancements for a more luxurious experience.
Richard
United Kingdom,
February
2024
7.6/10
The hotel offers spacious and comfy rooms at a great price, with friendly service. It is conveniently located on a public transportation line, though a bit far from the city center. The dining experience is good with plenty of choices, and the facilities are well-maintained.
Rooms
7.0
The rooms are clean and with a simplistic decor, fitting for the price.
Service
8.0
The staff remained friendly and professional, handling any issues with a positive attitude.
Location
8.0
The hotel is on a public transportation line, providing easy access to various destinations.
Dining
7.0
The dining options cater to various tastes, but may lack some detailing for a more personalized experience.
Facilities
8.0
The hotel offers the necessary facilities for a comfortable stay.
Andrew
United Kingdom,
January
2024
7.6/10
The hotel offers clean and cozy rooms equipped with necessary amenities, but tends to get too warm. The service is friendly but could benefit from better training. The location is a bit far from train stations, yet well connected for travelers. The dining experience is excellent, providing a great start to the day, and the facilities are satisfying overall.
Rooms
8.0
The rooms are clean, good size, and well-equipped.
Service
7.0
The staff is accommodating and friendly.
Location
7.0
The hotel is a little far from train stations but well connected for transportation.
Dining
9.0
The dining experience is amazing and provides a wonderful start to the day.
Facilities
7.0
The facilities meet expectations.
clean rooms
too hot rooms
Dwight
United States,
September
2023
7.0/10
My stay at the hotel was decent overall, but there were some improvements needed. The rooms, although clean and with a simple decor, could have been better maintained, especially the bathroom. The temperature inside was pretty hot all the time, and there was a terrible smell lingering around.
Rooms
6.0
The rooms were average, clean, and with a simplistic decor. However, maintenance could have been better, particularly in the bathroom. The temperature was uncomfortably hot most of the time, and there was a persistent unpleasant smell.
Service
7.0
The service was decent, and the staff were kind and helpful. It was great to see some staff members taking breaks outside to enjoy a coffee and a smoke. They were all friendly, professional, and attentive throughout my stay.
Location
8.0
The location was convenient with easy access to public transport and a walk to the city center, even though it was a little far. The staff were smiling and helpful, especially when I faced an unplanned flight cancellation to Munich center.
Dining
7.0
The dining options were good for various tastes, but the prices were a bit on the expensive side. I ended up not eating at the hotel due to the steep costs, but the quality of the food was exceptional.
Facilities
7.0
Overall, they seemed functional and sufficient for my needs during the stay.
convenient location
room maintenance
William
United States,
July
2023
7.6/10
I had a lovely stay at the hotel, with cozy rooms equipped with essential amenities. The service was friendly, although some staff had difficulty with English. The location was convenient, especially for Oktoberfest visitors. The dining options were tasty and varied. Overall, a good value for the money.
Rooms
8.0
The rooms were nice and cozy, equipped with a safe, hairdryer, and a minibar. Very comfortable and in a quiet area.
Service
6.0
The service was mixed; some staff were polite and helpful, while others had a bit of an attitude. The full staff lacked English proficiency.
Location
7.0
The hotel's location was good for Oktoberfest visitors, with a bus outside the front door. However, it was a bit far from the city center.
Dining
9.0
The dining experience was delicious, with a wide variety of both hot and cold dishes to choose from. Good value for the price.